Hi All,
Job description
Detailed Description- Ensure operational effectiveness by maintaining a high standard of administrative support that is aligned with the company’s systems, policies & procedures.
- Ensure filing system updated and maintained.
- Arrange meetings and functions.
- Make travel arrangements.
- Manage/Administer all assets/equipment.
- Type correspondence to the required standard in both English and Afrikaans.
- Assist proactively to ensure that the Department complies with all HR policies/requirements.
- Deliver assigned work by the set or agreed deadlines with the result meeting the expected quality standards.
- Adhere to specified standards, policies, practices and procedures.
- Identify and recommend areas / ways to improve processes.
- Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
- Provide customer services in line with quality and performance standards
- Build positive customer relations and solve or escalate customer queries and complaints
- Gather feedback on customer satisfaction and report to the relevant party
- Proactively suggest improvements in customer service and relations where applicable
- Grade 12
- 3 years’ experience in field of secretarial/administration work with preferably short-term insurance related experience included.
- Computer literacy and. knowledge of Microsoft Word and Excel
Wish you all the best